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Case study

Skyrocketing sales for a skincare brand

How strategic Facebook advertising turned stalled sales into steady growth for a skincare brand.

Paid media · Skincare
+60%
sales growth, October to November
IndustrySkincare ecommerce
ServicePaid media
ChannelFacebook and Instagram
PeriodOct to Nov 2023
The challenge

Where we started.

The brand’s sales had stalled. Ad spend was not turning into new customers, and the team needed new ways to find buyers and grow revenue without letting costs run away.

Sales, PKR millions
October
November

1.60m to 2.55m with ad spend up only 9%.

What we did

The approach, step by step.

Retargeting

Website visitors and people who watched most of a video ad were brought back with focused offers.

Lookalike audiences

New audiences built from existing customers to find people with similar interests.

Repeat buyers

Past buyers were re-engaged with offers and reminders to encourage repeat orders.

Trust content

User-generated content and influencer collaborations built credibility.

Video-first ads

Short video with copy written around real customer pain points.

Weekly optimisation

Budgets moved to the best performing ads and audiences every week.

The results

What changed.

+60%

Sales, October to November

+45%

Total orders

5.7

ROAS, up from 3.9

MetricOctoberNovember
Sales (PKR)1,595,7012,548,963
Ad spend (PKR)400,379438,387
Store conversion rate6.33%6.77%
Total orders9461,370
ROAS3.95.7
Takeaways

What worked, and why.

Efficiency beats volume

Sales grew by 60% while ad spend grew by only about 9%, so each rupee worked harder.

Retarget first

People who already know the brand are the cheapest customers to win back.

Creative drives results

Video that speaks to a real problem lifted both conversion and order count.

Next case study

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